Multinational insurance

"Sompo’s prospective approach to Client’s marketing activity across multiple lines stood out as exceptional when compared with its peers. From the outset, Sompo managed expectations effectively through the use of an unrequested, unique pre-qualification document, which they shared not only with me, but also with the various broking houses appointed by client to manage different programmes.

This proactive and distinctive approach immediately gave me confidence and led me to instruct the brokers to include Sompo in all activities throughout the marketing process. The Sompo team presented themselves extremely well, while also identifying and responding thoughtfully to the many questions raised by both myself and the brokers. Their presentation was clear, concise, and highly relevant, delivered in a friendly yet thoroughly professional manner. 

The decision to move Client’s Primary Casualty and D&O programmes was not taken lightly. However, following a rigorous negotiation process, it became a decision I felt entirely comfortable making. Since then, Sompo has delivered a smooth and timely transition and engaged promptly with the Captive team. All milestones were met, and regular transition meetings took place with the full support of all relevant Sompo colleagues.

The feedback from the Captive team has remained consistently positive, and new relationships continue to develop across the organisations involved. The increase in capacity on other lines that I decided to award to Sompo were purely down to the hard work and professionalism of other Sompo team members and the support that T&L’s brokers shared with me. Most recently, feedback from Captive has been of the highest standard.

Sompo continues to be responsive, attentive, and proactive, demonstrating a clear commitment to understanding our priorities and anticipating our needs. I have every confidence in Sompo as a trusted and highly effective long-term partner."

Global Risk Manager, Multinational Client

"My overall experience working with Sompo has been very positive. From an underwriting perspective, what stands out most is that Sompo really stepped up four years ago to provide a highly competitive multinational global casualty program for our real estate client. Equally notable has been their implementation and post placement support: they were exceptionally responsive and transparent during the first-year rollout, consistently available to address questions, assist with urgent certificate needs, and guide us through local policy placements, with clear communication around timelines, potential challenges, and proposed solutions.

Sompo has demonstrated a strong understanding of the real estate industry and the specific needs of a multinational casualty program for this sector. They have shown a clear grasp of the client’s risk profile, occupancy types, and geographic footprint, and this insight is reflected in how the program is structured and managed. Throughout the policy year, Sompo does a great job of responding to ad hoc queries about potential new risk exposures that our client is exploring. Their technical knowledge has helped ensure the program remains aligned with the client’s evolving operations.
 
Our experience with Sompo’s claims handling has also been very positive. Based on this experience, I would recommend Sompo to other companies seeking a carrier for a multinational global casualty program, as their responsiveness, technical expertise, and consistent execution across multiple territories have built a high level of trust and confidence for our client."

Senior Broker Partner

We’re constantly growing our geographic footprint to support our clients.

Our new regional structure allows us to distill down our expansive global knowledge to local markets, with experts specific to your region, specialized class and line of business. Our local expertise allows us to leverage our expansive underwriting acumen, vast market knowledge, broad appetite and renowned customer service. 

Sompo simplifies processes, raises the bar and streamlines claims. 

We understand  that your needs are complex and nuanced. We take a big picture perspective and use  our experience to clearly define what matters the most to you. Each of our teams is led and staffed by experienced underwriters and claims professionals with a depth of experience in the class or line of business in which they specialize. It is this focus and dedication that enables us to manage our clients’ risks, delivering tailored solutions to address their unique exposures.

With deep industry expertise entrenched across products and geographies, we lead with plan-based business strategies that assess and prepare clients for any dangers, hazards, or other providing excellent customer service potentials for disaster - physical or otherwise - that can impact their operations, reputation or financial stability.

Sompo’s dedicated in-house Multinational Claim team collaborates closely with our underwriting teams and network of carriers to coordinate claims handling and ensure  fair outcomes for each of our insureds.

We empower our experienced and dedicated claim professionals to be an integral part of the underwriting and risk control process. As we focus on expansion and sustainable growth, compliant claim management remains at the center of everything we do. We are committed to delivering efficient  service, timely responses and fast payment of covered claims; and value-added expertise from product and industry specialists.